Sr. Systems Analyst

Cleveland, OH

Our direct, Fortune 500 client in a Northeast suburb of Cleveland is looking for an experienced Sr. Systems Analyst for a long-term, extendable contract position. You’d be joining an exciting team as a liaison between the Business and IT on a variety of application and system development projects. Your primary responsibility would involve requirements elicitation, documentation, and management within TFS/Azure DevOps. Former experience in an Agile/Scrum environment creating user stories/story cards is ideal!

Day-to-Day Responsibilities:

– Requirements elicitation from business contact, product owner, or technical resources.

– Create cards in ADO and get approval.

– Follow Software development methodology on project assignment (SDLC or Scrum)

– Technical Analysis – help identify technical requirements for programs/applications/systems. Review and understand infrastructure; application configuration; systems interfaces; behind the scenes services and system behavior not observed by user.

– Design Support – help design applications in conjunction with solution architects (review design options, determine pros/cons/estimates for each option, recommend preferred option, present solutions, and gain consensus on solution)

– Collaboration – technical liaison between developers/architects and QA/business (ability to understand code snippets for completeness, impact, gaps, etc.).

– Data Analysis – write database queries, perform data mining, code mining, debugging, or review code to determine system functionality.


– Knowledge and understanding of industry tools and techniques to elicit, prioritize, organize, document, model, and analyze requirements.

– Technical aptitude, in-depth knowledge of technologies, software applications, programming languages, adjacent systems, and data exchanges.

– Experience with TFS or ADO.

– Experience working in an Agile SCRUM environment.

Preferred skills and experiences:

– Analytical and problem-solving skills including ability to investigate, assess and recommend solutions.

– Knowledge of industry tools and techniques used to elicit, prioritize, organize, document, model and analyze technical requirements.

– Interpersonal, communication, negotiation, and organizational skills.

– Knowledge or experience working on Accessibility tools/requirements/system design.

– Insurance claims/claims process/triage/functionality/workflows background or familiarity.

To Apply, Send your resume to Please reference opening number 4384W